Privacy, cookies and legal information

Plain English information about how we handle your data, the cookies this website uses and the company behind Five Pillars and EverFit. EverFit began as the Move pillar in practice and is expanding to other pillars, starting with Nourish.

An older woman walking confidently along her hallway with a carer nearby

Privacy Policy

We collect personal information when you complete a form on this website, request a Personalised Sameness Report, or contact us by email or telephone. That normally means your name, role, organisation, email address, telephone number and anything else you choose to tell us about your business.

We use that information only to respond to your enquiry, produce and send anything you have asked for, and keep a record of our correspondence with you. We do not sell your details and we do not share them with third parties for their own marketing.

We keep enquiry records for as long as we have a legitimate business reason to do so, and then delete them. You can ask us at any time to tell you what we hold, correct it, or delete it, by emailing enquiries@fivepillars.life. You also have the right to complain to the Information Commissioner's Office.

Summary policy. This page summarises how we handle personal data. A full Privacy Policy setting out lawful bases, retention periods and data processors is being finalised and will replace this summary once reviewed.

Cookie Policy

We use essential cookies to make this website work and, with your permission, optional cookies to understand how visitors use the site and improve its performance. You can accept, reject or manage optional cookies at any time using the cookie banner or the link in the footer.

Essential cookies: required for the site to function, such as remembering your cookie choice. These cannot be switched off.
Analytics cookies: help us understand which pages are useful. Only set if you accept them.
Marketing cookies: not currently used on this website.

Legal and website terms

Five Pillars and EverFit are operated by Ryecroft Health Ltd, registered in England and Wales, company number 16178378. Registered office: 6 Coburg Villas, Camden Road, Bath, BA1 5JF, United Kingdom.

Our correspondence address, and the best postal address for general enquiries, is Oakwood House, 7 Spa Road, Melksham, SN12 7NP, United Kingdom. This is a correspondence address only and is not our registered office.

The content of this website is provided for general information about our Programmes. It does not constitute clinical, legal, regulatory or financial advice, and it should not be relied on as such.

The Five Pillars Programme is not a medical treatment plan, rehabilitation service or substitute for clinical advice. It is designed to strengthen preventative everyday care for generally well older adults, alongside the right professional input whenever a person's needs require it.

The Five Pillars of Later Life Health, EverFit and the associated logos, tool names and Programme materials are owned by Ryecroft Group Ltd, which holds all intellectual property in the Programme. The Programme is operated by Ryecroft Health Ltd.

Accessibility

This website is designed to meet WCAG 2.1 Level AA. That means text contrast of at least four and a half to one for normal text, full keyboard operation with visible focus states, descriptive alternative text on images, correct heading structure and touch targets large enough to use comfortably on a phone.

If you have difficulty using any part of this website, please tell us at enquiries@fivepillars.life and we will put it right.